Restaurant business and hospitality STEM

The hotel and restaurant business is an industry with a high level of competition, aiming to satisfy the needs of consumers as much as possible, to provide a high level of comfort, to satisfy a wide variety of household, economic and cultural needs of guests. The higher the culture and quality of customer service, the higher the image of the hotel and restaurant, the more attractive they are to customers.

The main task of specialists working in modern hotels and restaurants is to create and implement the latest methods of work, which are provided by the collective efforts of employees of all services, constant and effective control, improvement of forms and methods of service, study and implementation of best practices, new equipment and technology.

• basics of entrepreneurship in restaurant and hotel business
• technology of service in restaurants and hotels
• brand management of companies of restaurant and  hotel business
• cross-cultural communication in service
• infrastructure and logistics in the service sector
• legal regulation of business activities
• personal efficiency of an entrepreneur
• certification and standardization in the service sector
• technics of sale of services of the tourist industry
• electronic system of booking and reservation in tourism and services
• economy of hospitality enterprises
• recreation and balneology
• introduction to the enterprise

• Department of Tourism and External Relations of Almaty city
• «Kazakhstan Tourist Association»
• Association of Tourist Agencies of Kazakhstan (ATAK)
• «Premium Company Travel» LLP
• «Alterra inn – Novotel Almaty City Center» LLP
• «DARIN Construction», отель «Mercure Almaty City Center» LLP
• «Sаnita Tours International» LLP
• «Almaty / Astana City Tour» LLP
• “Capital Tower Development” LLP – Ritz Carlton Almaty Hotel
• “Farab” International Tourism Agency
• “Vip Kz.Tour” LLP
• Royal Tulip Almaty Hotel
• Intercontinental Almaty Hotel
• “Trio Lux Tour Company” LLP

Within the framework of international cooperation and programs on academic mobility, students have the opportunity to study and undertake an internship and practice in the partner universities offered at their choice:

• Istanbul Arel University, Istanbul, Turkey;
• Kastamonu University, Kastamonu, Turkey;
• Berjaya University College of Hospitality, Kuala Lumpur, Malaysia;
• University of Agribusiness and Regional Development, Plovdiv, Bulgaria;
• Economic University of Varna, Varna, Bulgaria;
• Georgian Technical University, Tbilisi, Georgia;
• International Academy of Tourism in Antalya, Antalya, Turkey.
• The University of Economy in Bydgoszczа, Bydgoszcz city, Bulgaria