Kalenova Saulesh Abdrazahovna
Professor, holder of the title «The Best University Teacher of 2015»
Restaurant business and hospitality
Bachelor
Hotel and restaurant management is one of the most promising areas of modern economic activity. This speciality entails profound knowledge in economics and marketing, management theory, information technology, foreign languages, design and advertising. The educational programme is designed for training world-class specialists for the restaurant and hospitality industry, who will be capable of achieving effective results in the activities of restaurants and hotel facilities. Students of this programme study the organization of management in the line and functional unit of accommodation facilities and restaurant business institutions of different forms of ownership and legal form of organization; process management of the service provision, related to the activities of hotel and restaurant facilities; department administration. Service – is a serving the population in various areas of daily life. This is a good scope of work for applying a wide variety of skills and abilities, where you can fully discover your creative potential.
Academic degree: bachelor in the field of services
Mode of study: full-time, full-time with a shortened period of study
Course duration:
- 4 years after secondary education
- 3 years after the vocational secondary education
- 2 years after the higher education
Special aspects of the programme
- Innovative method of training
- Practice-oriented courses
- Trilingualism throughout the training
- Advanced English, Chinese, Turkish, Italian language
- Certified courses of booking and reservation in the service sector
- Participation in the research institute of tourism as a part of scientific projects
- Opportunity to undertake international internship (Turkey, Italy, Russia), in the «Tau-Turan» CJSC, in restaurants, in hotel facilities
- Activity of the «Turan Nomads», «Global Tourism Service» business incubator, «Tourist» the tourist club
Compulsory and elective (optional) disciplines:
- basics of entrepreneurship in restaurant and hotel business
- technology of service in restaurants and hotels
- brand management of companies of restaurant and hotel business
- cross-cultural communication in service
- infrastructure and logistics in the service sector
- legal regulation of business activities
- personal efficiency of an entrepreneur
- certification and standardization in the service sector
- technics of sale of services of the tourist industry
- electronic system of booking and reservation in tourism and services
- economy of hospitality enterprises
- recreation and balneology
- introduction to the enterprise
Lecturers, business coaches
Korablev Valeriy Anatolyevich
Professor, holder of titles «Honored Tourism Instructor of the Republic of Kazakhstan», «Honorary Worker of Tourism of the Republic of Kazakhstan», «Honored Traveler of Russia», licentiate of «Best coverage in tourist media of 2015»
Vukolov Vladimir Nikolaevich
Professor, Director of the Research Institute of Tourism, holder of the title «Best University Teacher of 2006, 2014»
Khokhlenko Evgenia Anatolyevna
General Director of «Premium Travel Company» LLP
Zimin Maksim Andreevich
General Director of «Master Park» LLP, President of the Rafting Federation of Kazakhstan
Mitin Anton Aleksandrovich
Director of «Almaty / Astana City Tour» LLP
Khokhlenko Viktor
Supervisor of cruise sales of marketing department of «Premium Travel Company» LLP
Our partners
The educational programme includes a compulsory on-the-job training. In the process of training, you have the opportunity to try your hand at the leading enterprises of the hotel and restaurant business, in the field of business administration.
Bases for practice:
- Department of Tourism and External Relations of Almaty city
- «Kazakhstan Tourist Association»
- Association of Tourist Agencies of Kazakhstan (ATAK)
- «Premium Company Travel» LLP
- «Alterra inn – Novotel Almaty City Center» LLP
- «DARIN Construction», отель «Mercure Almaty City Center» LLP
- «Sаnita Tours International» LLP
- «Almaty / Astana City Tour» LLP
- “Capital Tower Development” LLP – Ritz Carlton Almaty Hotel
- “Farab” International Tourism Agency
- “Vip Kz.Tour” LLP
- Royal Tulip Almaty Hotel
- Intercontinental Almaty Hotel
- “Trio Lux Tour Company” LLP
International Programs
Within the framework of international cooperation and programs on academic mobility, students have the opportunity to study and undertake an internship and practice in the partner universities offered at their choice:
- Istanbul Arel University, Istanbul, Turkey;
- Kastamonu University, Kastamonu, Turkey;
- Berjaya University College of Hospitality, Kuala Lumpur, Malaysia;
- University of Agribusiness and Regional Development, Plovdiv, Bulgaria;
- Economic University of Varna, Varna, Bulgaria;
- Georgian Technical University, Tbilisi, Georgia;
- International Academy of Tourism in Antalya, Antalya, Turkey.
- The University of Economy in Bydgoszczа, Bydgoszcz city, Bulgaria
Career prospects (professions)
Graduates can apply professional knowledge in various spheres of tourism and service:
Department of Tourism and External Relations of Almaty city
- akimats and state enterprises
- Kazakhstan Tourist Association (KTA)
- Association of Tourist Agencies of Kazakhstan (ATAK)
- Kazakhstan association of hotels and restaurants
- hotel and restaurant business
- hospitality training centers
- organizations that book tickets
- rehabilitation centers for people with disabilities, which provide services for organization of tourist trips for the disabled
- agencies and leisure activities organizations
- resort business
- sports and health services
- business administration
- advertising services
- the sphere of education
Prospects of career growth of managers on tourism are connected with improvement of professional skill (in system of continuous vocational training for achievement of higher qualification).
Professional growth of the manager in the tourist sphere is connected with the management career, when you, gradually improving yourself, can become the head of the tourist company.
I am proud that I had the opportunity to study in the educational program “Restaurant business and hotel business” at the University of Turan. I can say with confidence that it was one of the most significant and useful periods in my life, which prepared me for a successful career in the hospitality industry. First of all, I would like to note the high professionalism of the teachers. Each of them not only has in-depth knowledge in their field, but also shares real-world experience, which is especially important in such a practice-oriented direction. The course programs were carefully designed and took into account all current trends and challenges of the industry. We were not just taught theory — we actively participated in practical classes, case studies, field events and trainings, which allowed us to better understand the specific processes in the restaurant and hotel business. I am glad that I chose Turan University for my education, the university gives not only knowledge, but also confidence in the future!
I am proud to have graduated from Turan University. Over the years, I have realized that this is a unique educational institution that focuses on the needs of employers. The vast majority of my fellow students work in their specialty, have good work results, and many have not lost touch with the university. During our studies, we got a good opportunity to acquire the fundamental knowledge necessary for successful work and life. I’ve always dreamed of working in the hospitality industry. The University is a good higher education institution and, in my opinion, occupies a worthy place in the higher education system of the Republic of Kazakhstan. The university offers a decent education. All teachers are good specialists and highly qualified. I am grateful to all the teachers with whom I had to meet during the training period. I wish our Turan University prosperity, well-being and promising students!
I would like to thankfully express my feelings to the University of Turan and the Department of Tourism and Service, where I studied. My years at this educational institution became an important stage in my life, and I am grateful to all the teachers who helped me develop as a specialist and as a person. I would especially like to note the attention that is paid not only to theoretical knowledge, but also to practical experience. Teachers are always open to communication, ready to help and support in difficult situations, which played an important role in my motivation and achievements. I would like to express my gratitude to all the teachers of the department for their professionalism, patience and sincere interest in our success. Thank you for your invaluable work, for every lesson and for the contribution you have made to our education. Sincerely, Timur Gorbunov.
Educational modules catalog
Modular educational programs
Development plans
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