Restaurant business and hospitality

Hotel and restaurant management is one of the most promising areas of modern economic activity. This speciality entails profound knowledge in economics and marketing, management theory, information technology, foreign languages, design and advertising. The educational programme is designed for training world-class specialists for the restaurant and hospitality industry, who will be capable of achieving effective results in the activities of restaurants and hotel facilities. Students of this programme study the organization of management in the line and functional unit of accommodation facilities and restaurant business institutions of different forms of ownership and legal form of organization; process management of the service provision, related to the activities of hotel and restaurant facilities; department administration. Service – is a serving the population in various areas of daily life. This is a good scope of work for applying a wide variety of skills and abilities, where you can fully discover your creative potential.

Academic degree: bachelor in the field of services

Mode of study: full-time, full-time with a shortened period of study

Course duration:

• 4 years after secondary education
• 3 years after the vocational secondary education
• 2 years after the higher education

Special aspects of the programme

• Innovative method of training
• Practice-oriented courses
• Trilingualism throughout the training
• Advanced English, Chinese, Turkish, Italian language
• Certified courses of booking and reservation in the service sector
• Participation in the research institute of tourism as a part of scientific projects
• Opportunity to undertake international internship (Turkey, Italy, Russia), in the «Tau-Turan» CJSC, in restaurants, in hotel facilities
• Activity of the «Turan Nomads», «Global Tourism Service» business incubator, «Tourist» the tourist club

Compulsory and elective (optional) disciplines:

• basics of entrepreneurship in restaurant and hotel business
• technology of service in restaurants and hotels
• brand management of companies of restaurant and  hotel business
• cross-cultural communication in service
• infrastructure and logistics in the service sector
• legal regulation of business activities
• personal efficiency of an entrepreneur
• certification and standardization in the service sector
• technics of sale of services of the tourist industry
• electronic system of booking and reservation in tourism and services
• economy of hospitality enterprises
• recreation and balneology
• introduction to the enterprise

Lecturers, business coaches

Our partners

The educational programme includes a compulsory on-the-job training. In the process of training, you have the opportunity to try your hand at the leading enterprises of the hotel and restaurant business, in the field of business administration.

Bases for practice:

• Department of Tourism and External Relations of Almaty city
• «Kazakhstan Tourist Association»
• Association of Tourist Agencies of Kazakhstan (ATAK)
• «Premium Company Travel» LLP
• «Alterra inn – Novotel Almaty City Center» LLP
• «DARIN Construction», отель «Mercure Almaty City Center» LLP
• «Sаnita Tours International» LLP
• «Almaty / Astana City Tour» LLP
• “Capital Tower Development” LLP – Ritz Carlton Almaty Hotel
• “Farab” International Tourism Agency
• “Vip Kz.Tour” LLP
• Royal Tulip Almaty Hotel
• Intercontinental Almaty Hotel
• “Trio Lux Tour Company” LLP

International Programs

Within the framework of international cooperation and programs on academic mobility, students have the opportunity to study and undertake an internship and practice in the partner universities offered at their choice:

• Istanbul Arel University, Istanbul, Turkey;
• Kastamonu University, Kastamonu, Turkey;
• Berjaya University College of Hospitality, Kuala Lumpur, Malaysia;
• University of Agribusiness and Regional Development, Plovdiv, Bulgaria;
• Economic University of Varna, Varna, Bulgaria;
• Georgian Technical University, Tbilisi, Georgia;
• International Academy of Tourism in Antalya, Antalya, Turkey.
• The University of Economy in Bydgoszczа, Bydgoszcz city, Bulgaria

Career prospects (professions)

Graduates can apply professional knowledge in various spheres of tourism and service:

Department of Tourism and External Relations of Almaty city

• akimats and state enterprises
• Kazakhstan Tourist Association (KTA)
• Association of Tourist Agencies of Kazakhstan (ATAK)
• Kazakhstan association of hotels and restaurants
• hotel and restaurant business
• hospitality training centers
• organizations that book tickets
• rehabilitation centers for people with disabilities, which provide services for organization of tourist trips for the disabled
• agencies and leisure activities organizations
• resort business
• sports and health services
• business administration
• advertising services
• the sphere of education

Prospects of career growth of managers on tourism are connected with improvement of professional skill (in system of continuous vocational training for achievement of higher qualification).

Professional growth of the manager in the tourist sphere is connected with the management career, when you, gradually improving yourself, can become the head of the tourist company.